Contact Agentra
Email us, or request a key right inside the DocOps app.
How your institution gets a key
Download and install DocOps
Pick the Windows or macOS build on the Download page and follow the guide.
Send the request from the app
On the activation screen click "Gửi yêu cầu tới quản trị" (Send a request to the administrator), enter your institution, a contact person and an email or phone number, then send.
Receive the key by email
Agentra reviews the request and emails a key in the form DOCOPS-XXXX-XXXX-XXXX. Enter it and you are in.
Or email us with your institution name and what you need, and we will get back to you.
Bug reports and feedback
When something goes wrong, send us the following so we can act fast:
- Which screen you were on and what you clicked
- The error message shown (with a screenshot if possible)
- Your Windows or macOS version, and the chip if it is a Mac
- Your DocOps version (Settings, Version tab)
Email info@agentra.io.vn, or use the Trợ giúp & phản hồi (Help and feedback) card in the DocOps app's Settings: feedback sent from the app automatically includes the version and technical logs.
Email a bug report